Complete Protection of Your Information
Our detailed privacy policy on how your personal information is collected, used, and kept secure on the kbbd platform.
Introduction and Scope of Application
kbbd ("we", "our", "platform") is a trusted online entertainment platform in Bangladesh. When you use the kbbd website kbbd.cam, register, or use our services, you agree to the terms of this privacy policy.
This privacy policy ("policy") describes how we collect, store, process, and protect your personal information. This policy applies to our website, mobile version, and any related services. We give the highest importance to your privacy in accordance with applicable data protection regulations in Bangladesh.
This policy may be updated from time to time. In the event of any significant changes, we will notify you via your registered email or through the platform.
Section 2
What Information We Collect
kbbd collects your information in various ways. Details are provided below:
2.1 Information You Provide Directly
Information you provide yourself when registering or creating an account:
- Full name and date of birth
- Email address
- Password (stored in encrypted form)
- Payment information (such as: bKash number, Nagad number, Rocket number, or bank account details)
- Documents required for identity verification (such as: national ID card or passport)
2.2 Automatically Collected Information
The following information may be collected automatically when you use our platform:
- IP address and device information
- Browser type and version
- Operating system information
- Activity logs on the platform (login times, game sessions, etc.)
- Information obtained through cookies and similar tracking technologies
2.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, we may occasionally collect limited information from verification service providers or payment processors.
How Your Information Is Used
kbbd uses your personal information only for the legitimate purposes listed below:
Account Management
Your information is used to create, verify, and manage your account.
Financial Transactions
To process deposits and withdrawals and to maintain transaction history.
Customer Support
To resolve your complaints and requests promptly and to provide 24/7 support.
Security and Fraud Prevention
To detect and prevent illegal activity and to ensure the security of the platform.
Your information is also used to manage responsible gaming programs, to send bonus and promotional offers (if you have given consent), and to improve the quality of platform services. We never sell your information to advertising third parties.
Sharing Information with Third Parties
kbbd never sells or unauthorisedly transfers your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Limited and necessary information may be shared with organisations that assist in operating our platform — such as payment processors (bKash, Nagad, Rocket), identity verification agencies, and technology service providers. These partners are legally bound to comply with our privacy standards.
4.2 Legal Obligations
We may be required to provide necessary information in response to applicable laws of Bangladesh, court orders, or legal requests from government authorities.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, your information may be transferred, but in that case the new operator will remain subject to this same privacy policy.
Cookie and Tracking Technologies
kbbd uses cookies and similar technologies to operate the website effectively. Cookies are small text files stored in your browser.
5.1 Essential Cookies
These cookies are essential for the core functionality of the platform. They are used to store login sessions, security tokens, and language preferences. These cannot be disabled.
5.2 Functional Cookies
These cookies are used to remember your preferences and settings, so you do not have to set everything up again each time you log in.
5.3 Analytical Cookies
These cookies are used to collect information about platform usage and to improve services. These cookies do not identify you personally. You can control these types of cookies by changing your browser settings.
Data Security Measures
kbbd follows industry-standard, up-to-date technologies and practices to protect your information:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted through encrypted channels.
- Password Hashing: Your password is never stored directly; advanced hashing algorithms are used.
- Access Control: Only authorised staff can access your personal information, and every access is logged.
- Two-Factor Verification: If suspicious activity is detected on your account, additional verification steps are activated.
- Regular Security Audits: Our systems undergo regular security audits and penetration testing.
- Data Backup: Your information is stored in a secure and encrypted backup system.
However, no method on the internet is 100% impenetrable. If a data breach occurs, we will notify you and the relevant authorities in a timely manner.
Data Retention Period
kbbd retains your personal information for as long as it is needed to provide services or as required by legal obligations:
- Active Account: All information is retained for as long as the account remains active.
- Financial Transaction Records: Retained for a specified period after account closure in accordance with applicable legal requirements.
- Identity Verification Documents: Retained for the period specified under applicable regulations.
- After Account Deletion: Personal information is permanently deleted or anonymised after the minimum legally required period.
Your Rights
As a kbbd user, you have the following rights:
Right to Access Information
You have the right to know what information we hold about you.
Right to Correction
You have the right to request correction of incorrect or incomplete information.
Right to Deletion
You have the right to request deletion of your information in certain circumstances.
Right to Restrict Processing
You have the right to object to the use of your information for marketing purposes.
To exercise these rights, email [email protected]. We will respond to your request within 30 business days. Identity verification may be required in some cases.
Protection of Minors
kbbd is for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. An age verification process is completed at the time of registration.
If we become aware that a minor's information has been collected by mistake, we will immediately close that account and delete the relevant information. If parents believe their child's information is held by us, please contact [email protected].
Changes to the Privacy Policy
kbbd may update this privacy policy from time to time. In the event of any significant changes, we will:
- Update the "Last Updated" date at the top of the page.
- Send a notification to your registered email.
- Display a clear notice on the platform.
Continued use of the platform after any changes will be considered as your acceptance of the new policy. We recommend that you revisit this page regularly.
Contact and Complaints
If you have any questions, requests, or complaints about this privacy policy, please contact us:
Contact Us
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We generally respond to emails within 1-2 business days.
It is recommended that you first try to resolve any privacy concerns directly with kbbd. We take all your complaints seriously and are committed to providing prompt resolution.
This privacy policy was written in Bengali and that version is the effective one. In the event of any ambiguity in any translation of this policy, the Bengali version shall take precedence.